Refund policy
Refund and Returns Policy
We strive to ensure customer satisfaction with every purchase.
Return Period
Returns may be requested within 30 days after delivery.
Return Conditions
Returned items must:
- Be unused and in original condition.
- Include all original packaging.
- Be accompanied by proof of purchase.
The following items are generally not eligible for return:
- Gift cards.
- Clearance or final-sale products.
- Personalized or customized products.
- Perishable items where applicable.
Return Process
To initiate a return, please contact:
Please include:
- Order number.
- Customer name.
- Reason for return.
- Photographs if the product is damaged or incorrect.
Return instructions will be provided after your request has been reviewed.
Refunds
Approved refunds will be processed to the original payment method within 5–10 business days after the returned item has been received and inspected.
Original shipping charges are generally non-refundable unless the return results from our error or a defective item.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery and include clear photographs.